Hotline of power engineering specialists:
In the coming days, a number of regions in the Central and Volga Federal Districts are expected to experience worsening weather conditions: heavy snow, blizzard, ice, sleet sticking, and snow drifts. According to forecasts of meteorologists, bad weather to some extent can affect a number of regions of activity of IDGC of Centre and IDGC of Centre and Volga Region (they operate in 20 regions of the Central and Volga Federal Districts). Power engineers of both companies have been mobilized and are ready to eliminate consequences of possible technological violations.
In the branches “Lipetskenergo” of IDGC of Centre and “Ivenergo” of IDGC of Centre and Volga Region, in whose area of responsibility bad weather is predicted in the near future, a high alert mode has been introduced. Special control over operation of power facilities has been set up. Information exchange with territorial divisions of the Ministry of Emergency Situations and executive authorities has been organized. Operational and maintenance personnel have been mobilized. All crews are equipped with necessary tools, devices, clothing, provided with off-road specialized vehicles, prepared to work around the clock in all conditions.
If necessary, the high alert mode will be promptly introduced in other branches. Currently, in case of worsening weather, a set of preventive measures is being implemented here. Continuous monitoring of meteorological conditions is carried out, control over electric grid infrastructure facilities has also been strengthened, and clear information interaction with the Ministry of Emergency Situations, regional and local authorities has been ensured.
A list of mobile crews of branches of IDGC of Centre and IDGC of Centre and Volga Region and their composition was formed, which are ready, if necessary, to move forward quickly to assist in carrying out emergency recovery work outside their operational responsibility areas. In total, 2,872 crews consisting of more than 13 thousand people, 4,409 automotive and specialized vehicles, as well as resources of contracting organizations can be involved in the elimination of technological violations in all branches of the energy companies. They have at their disposal about 1,709 backup power supply sources with a total installed capacity of about 56.16 MW, which can be used to temporarily supply power.
Contact Centres of the companies process calls related to electricity supply issues around the clock: IDGC of Centre - at number: 8-800-50-50-115 (toll-free call), IDGC of Centre and Volga Region - at number 8-800-100-33- 00 (toll-free call).
Also, on issues related to electricity supply, you can contact the portal of PJSC ROSSETI “Light Country”. This project of PJSC ROSSETI was created in order to establish feedback with consumers of electrical energy and is designed to provide the public with the opportunity to quickly communicate with the supplier of electrical energy in on-line mode.
With the help of the Portal “Light Country” consumers can submit messages about such problems as power outages, fluctuations or low voltage, defects in the operation of electrical equipment. Problem reports are processed centrally, in the unified Moderation Service of PJSC ROSSETI.