Power engineers of IDGC of Centre and IDGC of Centre and Volga Region successfully passed the “equator” of the New Year holidays - Igor Makovskiy

7 January 2019
“Evaluating the situation, I want to thank my colleagues for the fact that this year we managed to go through the New Year holidays without any incidents. But this is by no means a reason to relax, we need to continue working,” noted General Director of IDGC of Centre - the managing organization of IDGC of Centre and Volga Region Igor Makovskiy.

Please, be reminded that the power engineers monitor the operation of the electric grid complex in their service area around the clock. At the moment, the energy system of both companies is stable. This was facilitated by large-scale preparatory work. 2,872 crews consisting of more than 13 thousand people, 4,409 automobile and specialized vehicles are ready for rapid response to emergency situations. 1,709 backup power sources with a total capacity of about 56.16 MW are prepared for use. Emergency stock is staffed by 100% and located in Distribution Zones, taking into account the quickest delivery.

The Contact Centres of the companies process calls related to electricity supply issues around the clock: IDGC of Centre by number: 8-800-50-50-115 (toll-free), and IDGC of Centre and Volga Region by number 8-800-100-33-00 (toll-free).

Also, on issues related to electricity, you can contact the portal of PJSC ROSSETI “Light Country”. This project of PJSC ROSSETI was created in order to establish feedback with consumers of electrical energy and is designed to provide the public with the opportunity to quickly communicate with the supplier of electrical energy on-line.

With the help of the Portal “Light Country” consumers can submit messages about such problems as power outages, fluctuations or low voltage, defects in operation of electrical equipment. Problem reports are processed centrally, in the unified Moderation Service of PJSC ROSSETI.

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