Hotline of power engineering specialists:
Specialists of IDGC of Centre - the managing organization of IDGC of Centre and Volga Region continue to closely monitor the operation of the power grid in 20 regions of the service area of the two companies. Due to the implemented set of measures to ensure the stability of operation of the electric grid complex, the electricity to consumers is supplied smoothly.
The power engineers of IDGC of Centre and IDGC of Centre and Volga Region perform enhanced control over the state of energy equipment and the performance of electrical installations. Round-the-clock duty of responsible persons from among technical managers, operating and maintenance staff is performed in all branches of the power company.
In the enhanced mode, work is carried out by operating and dispatching services, first responding mobile crews of the companies. 2,872 crews consisting of more than 13 thousand people, 4,409 automobile and specialized vehicles are available to quickly respond. They have at their disposal about 1,709 backup power supply sources with a total installed capacity of about 56.16 MW, which can be used to quickly supply power to consumers. The power supply of socially significant facilities is under special control of the power engineers.
The communication scheme and procedure for interaction with services of the EMERCOM, territorial divisions of Rostechnadzor, executive authorities and local governments, operating companies of PJSC ROSSETI, and other territorial electric grid organizations were developed. Additional measures of fire safety and antiterrorist protection of facilities of the electric grid complex were taken.
Please, be reminded that customers may call the Contact Centres via the direct lines of power engineers regarding electricity supply issues:
Also, on issues related to electricity supply, you can contact the portal of PJSC ROSSETI “Light Country”. Problem reports are processed centrally, in the unified Moderation Service of PJSC ROSSETI.
