Hotline of power engineering specialists:
In order to ensure reliable and uninterrupted operation of electrical grids during the New Year holidays, all necessary measures were taken, control over the state of power equipment and electrical installation performance was increased, and round-the-clock duty of responsible persons from among technical managers, operating and maintenance staff was set in all branches of the power company.
In the enhanced mode, work is carried out by operating and dispatching services, first responding mobile crews of the company. In case of occurrence of possible emergency situations, there is a clear scheme for warning and calling emergency recovery crews, crew vehicles, special equipment, emergency stock of materials and equipment. At present, 2,872 crews consisting of more than 13 thousand people, 4,409 automobile and specialized vehicles, as well as resources of contracting organizations can be involved. They have at their disposal about 1,709 backup power supply sources with a total installed capacity of about 56.16 MW, which can be used to quickly supply power to consumers. The power supply of socially significant facilities of the regions is under special control of the power engineers.
The communication scheme and procedure for interaction with services of the EMERCOM, territorial divisions of Rostechnadzor, executive authorities and local governments, operating companies of PJSC ROSSETI, and other territorial electric grid organizations were developed. Additional measures of fire safety and antiterrorist protection of facilities of the electric grid complex were taken.
Please, be reminded that customers may call the Contact Centres via the direct lines of power engineers regarding electricity supply issues:
Also, on issues related to electricity supply, you can contact the portal of PJSC ROSSETI “Light Country”. Problem reports are processed centrally, in the unified Moderation Service of PJSC ROSSETI.
