Hotline of power engineering specialists:
In the period from 29 April to 2 May and 9 May 2018, IDGC of Centre and IDGC of Centre and Volga Region will operate in an enhanced mode. Specialists of two companies will ensure 24-hour control over the operation of the power system.
To ensure uninterrupted power supply to consumers, the companies took all necessary measures. The duty of dispatching and technical services, staff of first responding and repair crews, duty personnel of substations of branches and heads was scheduled.
To avoid cases of disconnection of consumers during holidays, the most reliable power supply scheme will be maintained: all types of work at the current equipment of power grid facilities are suspended, except for restoration works, for which off-road vehicles, tools, materials and protective gear are prepared.
In advance, on the eve of the holidays, in order to prevent situations of power blackout, specialists of both energy companies checked the technical condition of equipment and emergency automation, the availability of emergency supplies and reserve sources of power supply. In addition, additional measures were taken to strengthen fire safety, the fire condition of production and household premises, auxiliary and household buildings and structures, mobile repair shops and crew vehicles was checked.
For quick elimination of technological violations, in the event of their occurrence, the power grid of 20 regions of the service area of IDGC of Centre and IDGC of Centre and Volga Region they developed a communication scheme and a procedure for interaction with services of the EMERCOM, territorial departments of Rostekhnadzor, executive authorities and local self-government, Rosseti, other territorial electric grid companies. Availability of all communication facilities and dispatching technological control systems was checked.
If necessary, 2,817 crews consisting of more than 14,000 people, 5,148 motor and specialized vehicles, as well as contractors’ resources can be brought to liquidation of technological violations in all branches of the energy companies. Also, at their disposal there are about 1,500 stand-by sources of electricity supply with a total installed capacity of about 49 MW, which can be used for temporary supply of power, primarily to socially important facilities in the regions.
The Contact-Centres of the energy companies are ready to receive calls from citizens on a 24-hour basis via the toll-free direct numbers:
IDGC of Centre: 8-800-50-50-115 or short number 13-50 (for fixed telephones), and also by phone +7 (915)-38-000-38 in Viber.
IDGC of Centre and Volga Region: 8-800-100-33-00 (free of charge), and also by phone +7 (920) 05-05-777 in WhatsApp and Viber.