Hotline of power engineering specialists:
Since early March specialists of IDGC of Centre have been holding meetings with representatives of small and medium-sized businesses within the "Day of Entrepreneurs". During the meetings experts of IDGC of Centre and representatives of business conduct public discussion of the timing and order of connection of small and medium businesses to power grids. The "Days of Entrepreneurs" have already passed in Lipetsk, Orel, Belgorod and Smolensk. Until the end of March similar events will be held in other regions of the service area of IDGC of Centre.
During these events participants have a chance to discuss a considerable range of issues related to the grid connection procedure for applicants of the category of small and medium-sized businesses. Through direct communication entrepreneurs have the opportunity to find answers to the questions "what if industrial activity changes", "how to implement the quickest grid connection" and other important issues related to the interaction with the resource supplying company.
The power company pays particular attention to the possibility to get a comprehensive service of grid connection support, in which IDGC of Centre’s specialists, in addition to the main contract, are ready to carry out the whole list of activities related to the customer’s competence. According to experts, it will reduce the time and improve the quality of work. The integrated service to support the grid connection includes all activities, ranging from the installation of ground loop and ending with the issuance of an act of differentiation of operating responsibility.
As the representatives of small and medium-sized businesses note, by participating in the "Day of Entrepreneurs" they can as quickly as possible resolve the issues that are relevant to them. "Such a way of working with customers is in demand and is gaining popularity among the business community, as it promotes the consolidation of feedback and prompt resolution of problematic issues. IDGC of Centre plans that Days of Entrepreneurs will be held in the branches on a quarterly basis," stressed the head of the department on interaction with customers of IDGC of Centre Olga Lezhneva.
You may get advice and apply for and obtain additional information on this issue at the nearest customer service centre. For more information, please, call — 13-50.