The branch “Rosseti Centre Kostromaenergo” held a meeting on connection to grids of power installations with a capacity of 15-150 kW. The event was attended by representatives of small and medium-sized businesses in the Kostroma region, heads of Kostromaenergo and specialized subdivisions of the branch.
Opening the meeting, Yury Gorikhin, the head of the grid connection department of Kostromaenergo, spoke about the results of the branch’s work on grid connection for 9 months of 2019. Also, entrepreneurs were shown the benefits of using the interactive services of the client’s personal account on Rosseti Centre’s website and the electric grid service portal at portal-tp.rf, which gain more and more popularity every year. Thanks to these services, you can save application time and track its progress in real time. Consumers have already appreciated their advantages: the number of applications for grid connection submitted via the Internet to Kostromaenergo for 9 months of 2019 amounted to 2,431 (more than 70% of the total), which is almost 6 times higher than the same indicator last year.
The meeting also discussed measures implemented by Kostromaenergo to simplify the process of grid connection, to increase transparency of relationships with consumers. In particular, the term for the implementation of grid connection measures was reduced from 97 to 92 days. For some categories of consumers, interest-free installments of payment for grid connection for 3 years are provided.
In addition, the representatives of small and medium-sized businesses received information about the turnkey grid connection service, when the energy company takes over the implementation of all activities within the scope of the consumer’s responsibilities. This service guarantees the customer the high quality of the work performed, saves time, allows to quickly complete all the procedures for grid connection of a facility.
“Such meetings are very useful. They allow to make the process of grid connection understandable for all categories of consumers,” stressed Yuri Gorikhin, the head of the grid connection department of the branch “Rosseti Centre Kostromaenergo”. “In addition, the discussion process helps find optimal solutions to problematic issues. We are open to requests from our customers and are ready to assist them with grid connection issues, including on an individual basis.”
Kostromaenergo’s consumers can find all information about the process of grid connection on the company’s website at https://www.mrsk-1.ru/customers/services/tp/, as well as in the customer service centre in the city of Kostroma and customer service points located in the entire Kostroma region based on Distribution Zones. Answers to all questions related to energy supply can also be obtained by dialing the single direct number of power engineers of Rosseti Centre at 8-800-50-50-115 or 13-50.