The branch “Rosseti Centre Smolenskenergo” pays special attention to the compliance of the quality of electricity transmitted to consumers with the GOST requirements. The branch works with consumers of the Smolensk region in terms of reliable provision of high-quality electric energy, and monitors compliance with the established requirements for the quality parameters of electric energy. The system for managing the quality of electric energy developed by specialists of Rosseti Centre helps prevent complaints from consumers about the quality of electricity. Work on complaints received by the power engineers from consumers is carried out promptly. In the first half of 2019, the branch received 72 well-grounded complaints about the quality of electric energy. The number of complaints has decreased compared to the first half of the previous year.
According to the approved schedule, specialists of the department of metrology and electricity quality conduct monitoring of electricity quality using special means of measuring power quality indicators. In the first half of 2019, 250 planned measurements were taken at power centres and 514 measurements at transformer substations.
The branch pays special attention to the implementation of technical measures aimed at improving the quality of electricity. In 2019, Smolenskenergo has already developed and successfully implemented measures at 147 facilities of Distribution Zones. The work performed has improved the quality and reliability of power supply to consumers of the Smolensk energy system.