The branch “Rosseti Centre Voronezhenergo” summed up the work on providing value-added services to consumers for six months of 2019. During the reporting period, Voronezhenergo’s specialists fulfilled 4,934 value-added service contracts. This is 5.4% more than the same period last year.
The most popular among residents of the Voronezh region are services for replacement, installation and calibration of electricity meters - they account for about 57% of the total number of contracts concluded.
The performance of work related to the competence of customers in the implementation of the grid connection procedure (“Grid connection support”) is also among the popular services. In the first half of the year, Voronezhenergo’s specialists executed over 625 contracts for its provision. The “Grid connection support” service is available both to individuals who want to connect a private household, and to companies that actively use the service in construction and reconstruction of their industrial sites - among them are large agricultural enterprises of the Voronezh region, such as “EkoNivaAgro”, “Pavlovskaya Niva”. Clients receive the whole range of work as “turn-key” - from documentation to the actual connection of facilities to the power grid, while saving time and money.
Specialists of the Voronezh branch of Rosseti Centre note an increase in demand for the setup of outdoor lighting systems in settlements of the Voronezh region: the demand for the service, compared to last year, increased by 46%. Since the beginning of 2019, Voronezhenergo’s specialists have concluded and executed 95 contracts for this type of service, under which more than 5 thousand modern LED lighting fixtures and more than 118 metering and control panels for street lighting were installed in Kalacheevsky, Povorinsky, Olkhovatsky, Khokholsky, Gribanovsky, Verkhnekhavsky and Kamensky districts.
Today, the Voronezh branch of Rosseti Centre provides its customers with an extensive range of various value-added services. In addition to the three mentioned, these are the services “Maintenance and repair of electrical networks and electrical equipment”, “Reconstruction of electric grid facilities of Rosseti Centre for the benefit of customers”, “Provision of technical resources”, “Testing and diagnostics of electrical equipment”, “Design and construction of energy facilities”, “Energy audits and energy services”.
All work is carried out by qualified personnel in strict accordance with technical standards and requirements. The branch has specialized equipment, materials, as well as all the necessary approvals and licenses to perform work of any degree of complexity with the provision of guarantees for them.
For value-added services, you can contact the Customer Service Centre of the branch “Rosseti Centre Voronezhenergo” located at the address: Voronezh, Arzamasskaya St., 2. Along with the Centre, there are customer service points in Voronezh and every district of the Voronezh region. You can find out the addresses of the customer service points on Rosseti Centre’s website in the “Customers” section at https://www.mrsk-1.ru/customers/customer-service. You can also get expert advice on issues related to the company’s activities through the toll-free 24-hour phone line of power engineers at 8-800-50-50-115.