Hotline of power engineering specialists:
In 2018, the revenue from the service for replacement of electricity metering devices of IDGC of Centre - Smolenskenergo division was a record for the last 5 years. During the year, Smolenskenergo received 9,786 applications and concluded 8,543 contracts for the provision of this value-added service, which for several years in a row has been the most demanded value-added service of the branch among residents of the Smolensk region. The revenue from the provision of services increased by 5% and amounted to 22.45 million rubles.
To apply for the installation or replacement of an electricity metering device, it is enough to come to the Smolensk Customer Service Centre at the address: Tenishevoy Street, 33, or to the nearest Distribution Zone (addresses of service offices and their operation hours can be specified at https://www.mrsk-1.ru/customers/customer-service/centers/smolensk/offices).
As part of the service, Smolenskenergo’s experts will help you choose a metering device that meets the requirements of current legislation, will promptly and efficiently provide a service for installing or replacing it, and issuing a permit for operation. At the same time, the customer saves his time and money. In addition, electricity metering devices purchased by Smolenskenergo are under warranty, which implies free repair during the warranty period, or replacement of a metering device with a similar one if repair is not possible.
The branch provides a number of other value-added services, for example, services for operation and maintenance of electrical grids, outdoor lighting networks, reconstruction of facilities, testing and diagnostics of equipment, electrical protective equipment, performance of work related to the customer’s competence in the implementation of the grid connection procedure (the Grid connection support). A full list of value-added services can be found on the official website of the company at https://www.mrsk-1.ru/customers/services/additional.
All necessary work is carried out by qualified personnel in strict compliance with technical standards and requirements. Smolenskenergo has specialized vehicles, all necessary approvals and licenses, as well as materials and equipment, allowing to perform work of any degree of difficulty with provision of guarantees for all types of services rendered. For all questions related to the provision of value-added services, you can contact the direct line of power engineers of IDGC of Centre at 8-800-50-50-115 (toll-free) or the customer service offices of Smolenskenergo.
