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Specialists of Smolenskenergo told businessmen about the work of the client’s personal account on the company’s website


Representatives of IDGC of Centre - Smolenskenergo division took part in the seminar "Online cash register 2018", which took place in the administration of the municipal formation "Yartsevsky district". Entrepreneurs of Yartsevsky, Kholm-Zhirkovsky and Kardymovsky districts of the Smolensk region became participants of the event.

Vladimir Panfilov, the head of the customer relations department at IDGC of Centre - Smolenskenergo division, told businessmen about the work of the personal account on IDGC of Centre’s website ( and on the procedure for submitting online applications for grid connection. With the help of this remote service, customers who plan to connect power installations with a maximum capacity of up to 150 kW inclusive, without a personal visit, can apply at any time and from any device with access to the Internet to an application for connection to electric grids. The service also allows to further monitor the progress of the application, get acquainted with the contract and technical conditions, sign it with an electronic signature and track changes in stages of the application and the implementation of activities under the concluded agreement on the execution of the grid connection. In addition, in the "personal account" there is an opportunity to apply for the service "Grid connection on a turn-key basis" and other services of the company.

Everyone was able to ask their questions about working with the personal account.

Similar meetings with consumers, at which energy specialists talk about the specifics of connection to grids and answer questions of participants, are held quarterly.

Please, be reminded that more details on the rules of connection to Smolenskenergo’s grid can be found on the site, calling the round-the-clock direct line of power engineers at 8-800-50-50-115 or 13-50 (free of charge), and also addressing to the Centre or a point of service of customers of the branch.

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