Galina Kovaleva, a resident of the village of Gremyachka in Oktyabrsky district, was congratulated in a solemn atmosphere at the Customer Service (CSC) Centre of IDGC of Centre – Kurskenergo division. Galina Kovaleva applied to the CSC with a request for installation and replacement of an electricity meter. The head of Kurskenergo’s services sales office Yury Kartsev presented flowers and a memorable gift to the anniversary visitor.
"Applying to the Customer Service Centre of Kurskenergo, you can be sure that you will be provided with quality, qualified assistance. There is always a friendly atmosphere. I am grateful to the employees of Kurskenergo for their respectful and attentive attitude, it is very pleasant to receive gifts unexpectedly," Galina Kovaleva shared her impressions.
For seven months of 2017, 2,069 customers applied to the CSC and customer service points of Kurskenergo, almost 20% more than in the same period last year. "About 45% of all calls for value-added services relate to installation and replacement of metering devices, this is the most popular service for consumers," stresses Yury Piskun, the head of the customer service office at the branch.
To apply for value-added services to Kurskenergo, residents of the Kursk region can contact the CSC of the branch located at: Kursk, Karl Marx Street, 27, Lgov, Krasnaya Street, 104a, Oboyan, Krivoshein Street, 2; and also customer service points in Distribution Zones. In addition, it can be done on IDGC of Centre’s website at www.mrsk-1.ru or by calling the direct line of power engineers at 8-800-50-50-115.