Hotline of power engineering specialists:
An open meeting was held on the issues of energy supply at the initiative of IDGC of Centre - Smolenskenergo division in the village of Kapyrevschina in Yartsevsky district, at which everyone could ask their questions. The event in this format was held for the first time.
The meeting was attended by representatives of school administrations, preschool institutions, senior houses and residents of the village of Kapyrevschina. The questions of the meeting participants were answered by the chief of Yartsevsky Distribution Zone Pavel Mikheev and a specialist of the customer care unit Evgenia Aleshkina.
During the meeting, issues related to the grid connection procedure, power saving and energy efficiency, prevention of third-party injuries, including children’s injuries, theft of electricity and power equipment were discussed. During the conversation, the power engineers told about the prospects for increasing the availability of connection to the company’s electric grids, about value-added services provided, including the "Grid connection support" service, installation and replacement of metering devices, which are currently in great demand.
The practice of holding similar events will be continued, as such meetings allow consumers to receive up-to-date information and prompt answers to emerging issues, and power engineers can obtain information on the development of a particular locality, find out problems related to the quality of electricity supply, identify bottlenecks and plan measures for their elimination.
If you have additional questions about the company, consumers can contact by the around the clock free-of-charge phone line of power engineers at 8-800-50-50-115 (13-50 from fixed telephones) or through the Internet reception at http://www.mrsk-1.ru/customers/customer-service/feedback/, as well as in customer service offices
