Hotline of power engineering specialists:
IDGC of Centre – Kostromaenergo division summed up the work of the unit of interaction with customers for 5 months of 2017.
During this period, the specialists of the branch executed 2,855 contracts for the provision of value-added services to consumers. 80% of their total volume (2,278 contracts) is accounted for the installation and replacement of meters.
150 executed contracts refer to the service "Execution of work related to the competence of the client in the grid connection process" ("Grid connection support"), 110 contracts – to the service "Setup of outdoor lighting systems". 63 contracts were executed under the service "Maintenance and repair of electrical networks and electrical equipment".
To receive information on issues related to value-added services and core business of Kostromaenergo, to apply for services and arrange necessary documentation, you can contact the Customer Service Centre at the address: Kostroma, Mir Prospect, 53, and at customer service offices located in each of 27 Distribution Zones.
In addition, you can get advice by calling the direct line of power engineers at 8-800-50-50-115 or short number at 13-50, or on the website of IDGC of Centre at www.mrsk-1.ru.