Hotline of power engineering specialists:
In Kursk, on 27 Karl Marx Street, the renewed Customer Service Centre (CSC) of IDGC of Centre – Kurskenergo division was opened. The CSC integrated the functionality of offices for interaction with customers, which worked earlier in the city of Kursk, as well as in Besedinsky, Kursky and Oktyabrsky districts of the region. Here you can get professional help from specialists in the provision of core and value-added services of the branch: grid connection, installation and replacement of metering devices, maintenance of electric grid facilities, etc. The CSC processes over 70 requests of Kursk residents a day.
Consumers have already evaluated the quality of the Centre’s services. "Everything here is designed taking into account the maximum comfort for us, and the service system is organized on the "one contact" principle. I am very glad that in one place I managed to solve all the issues related to the energy supply of my summer cottage site," says Galina Gorichenko, a visitor to the Centre of the branch.
Information on the work of the CSC, as well as on all issues related to the services provided by Kurskenergo, can be obtained on the company’s website at www.mrsk-1.ru or by calling the direct line of power engineers at 8-800-50-50-115.