Hotline of power engineering specialists:
Specialists of Grid Connections Office and Customer Relationship Management Office of IDGC of Centre - Smolenskenergo division at the end of April 2015 held a round table for applicants - legal entities, who submitted an application for grid connection in the Smolensk region. The round table brought together representatives of small and medium-sized businesses.
During the roundtable experts of Smolenskenergo explained the grid connection procedure for applicants of the category of small and medium-sized businesses, the cost of formation of contracts. Representatives of the energy company talked about the possibility of the "turn-key grid connection", which helps the client avoid unpleasant consequences of work with untrusted organizations, save time, allows to quickly and accurately perform all the necessary arrangements to the connect.
"Such meetings are held in the branch office on a regular basis. This is the second in this year's meeting with entities on the grid connection. For a productive dialogue and resolving all obscure questions we ask customers to send a list of interesting questions in advance and do our best to answer them fully at the meeting," commented the head of department on work with customers of Smolenskenergo Tatiana Antonyuk.
We remind you that if you have any questions on connection to the grid of branches of IDGC of Centre, anyone can take part in seminars and round tables, the schedule of their holding is available from employees of the Customer Service Centre at Smolensk, Tenishevoy street, 33 and via the direct phone line of power engineers at 8-800-50-50-115 (toll free).
IDGC of Centre uses modern technologies and communication channels. For the convenience of the client the company's website at www.mrsk-1.ru has the section "Internet reception", where consumers can get answers to questions concerning the activities of the branch. We constantly work on the development of the interactive functionality of the Personal Account. With the personal account each customer of the company will be able to obtain the necessary information about the status of requests, execution of concluded contracts, established tariffs (charges), activities carried out in the company, as well as to leave a review about the company.