IDGC of Centre - Voronezhenergo introduced a short number of receiving consumers’ calls. From early April one can consult on electricity issues via the short number at 1350 in the Voronezh region. Currently this number can be dialed only by customers of the Voronezh branch of OJSC "Rostelecom". The call is toll free.
Full Federal single number of the direct power engineering hot line remains unchanged at 8-800-50-50-115 and will be in operation on the territory of all 11 regions of the service area of IDGC of Centre until the final transition to the short number at 1350. Calls to 8-800-50-50-115 can be made with both landline and cell phones.
Please note that all calls from consumers on electricity issues are received and processed around the clock by the Call-Centre of IDGC of Centre. Calling the hotline, you can get expert advice for free of the Company’s specialists on a number of issues of power supply: on connection to electric grids and other services provided by IDGC of Centre, on the status of power supply, and planned and unplanned power outages.