Hotline of power engineering specialists:
A Lipetsk resident Natalia Trofimov became the 80 thousandth customer of the Customer Service Centre (CSC) of IDGC of Centre - Lipetskenergo division, located in the city of Lipetsk.
She visited the CSC for the purpose of grid connection of a residential building under construction and was very pleased with the quality of service.
A pleasant surprise for the customer was Lipetskenergo’s greetings from the leadership of the CSC and gifts with a corporate logo.
Please, be reminded that the Customer Service Centre in Lipetsk was opened in December 2008 in order to ensure the efficiency of interaction between consumers of electricity in the region and Lipetskenergo. For 7 years of its operation specialists have processed more than 80 million requests. The highest number was associated with the service of installation and replacement of metering devices.
In total there are 3 Customer Service Centres in the service area of Lipetskenergo - in Lipetsk, Yelets and Dankov. Applications are also accepted from customers in all 18 Distribution Zones of Lipetskenergo, in each of which there are points for customer relations. In these units of the branch consumer can obtain the necessary advice on all matters relating to energy supply; familiarize themselves with the relevant legal, technical and organizational documentation, as well as submit a request for provision of value-added services and grid connection.
Customers also have the opportunity to apply to the branch and receive information of interest on the activities of the company in any convenient and affordable way for them: by mail, direct phone - 8800 50 50 115 or hot line of power engineers - 13-50 lines, as well as through the Internet reception on the company's website at http://www.mrsk-1.ru.