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Smolenskenergo held a visiting presentation for consumers


In Safonovsky Distribution Zone of IDGC of Centre — Smolenskenergo division a meeting with customers and potential users of services of the company was held. The main purpose of the event — an explanation of the rules of grid connection to customers.

Head of Customer Relations Tatiana Antonyuk addressed the participants of the round table with a presentation on the grid connection process. During the event, residents of Safonovsky district received all the information they needed on the grid connection to networks of Smolenskenergo and other services provided by the branch. The customers were able to put questions to the speaker raised, to ask for clarification on their further actions to connect concrete facilities.

“The purpose of our visiting presentation — to explain to customers the legal requirements for the grid connection, to tell in which cases the grid connection procedure is required, its main stages, methods of application, what documents should be submitted when filing the application, on the order of entering into a contract for grid connection, what activities according to the specifications must be performed by the applicant,” — underlined Tatiana Antonyuk.

“Customer focus is a priority for IDGC of Centre in general and the Smolensk branch in particular. The expected effect of the recently passed event — no complaints from customers,”- continues Tatiana Antonyuk.

More details with the rules of grid connection to the networks of Smolenskenergo are available at, by contacting the Customer Service Centres and front-offices of the branch, as well as calling the around the clock Direct Power Hot Line set in IDGC of Centre at 8 — 800-50-50-115 (toll free).

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