Hotline of power engineering specialists:
You can send a request on the official website at www.mrsk-1.ru in the section "Outage and construction schedules - Get information about the outage". If there is no information about the power outage at the time of the request, you will receive an answer with information on causes for outages and planned timing for restoration of electricity supply by e-mail in the shortest possible time. In order not to waste time searching for contact information of the grid company, we recommend that you save the above link.
We remind that the Contact Centre of IDGC of Centre receives calls on facts of outages and violation of the quality of electricity around the clock via the single direct number at 8-800-50-50-115 (short 13-50). Every day, the the direct line receives about 5,000 calls, in peak periods - up to 1,000 per hour, therefore, in order to reduce the waiting time for the operator’s response, we recommend using the entire list of interaction channels, including the Telegram and Viber messengers at +7 915-38-000-38